Sanyo Katana II Prepaid Phone, Pink (Kajeet)




2 Responses to “Sanyo Katana II Prepaid Phone, Pink (Kajeet)”

  1. Book Lover "Julie" says:
    22 of 24 people found the following review helpful
    1.0 out of 5 stars
    Buyer BEWARE!, August 6, 2009
    By 
    Book Lover “Julie” (Colorado) –

    This review is from: Sanyo Katana II Prepaid Phone, Pink (Kajeet) (Wireless Phone Accessory)

    The phone itself is small, lightweight and stylish, if you like the cute pink color. It is made by Sanyo and is VERY easy to use and is nice overall.

    *HOWEVER* the Kajeet phone service plan is WROUGHT with hidden charges. Here is a small sampling of what they will charge you: $.32 cents per day access fee (adding up to almost $10/per month) and this fee is always charged everyday, even if you don’t use your phone all that day. Next, when you buy time, they charge you 5% EXTRA in fees, simply for adding time to your account! The 5% for adding time was NEVER mentioned before I purchased this phone and is only revealed when you actually set up your account and are trying to buy some time. These are just the fees that I know of SO FAR.

    Also, I have experienced nothing but trouble and wasted time when trying to activate the phone online. After spending a half hour typing in various personal information and creating two separate logins and giving my credit card information, in the end, after all that time (and right when I thought I was done and ready to get my phone number and have my activation take place), I got an error message. Trying to go back and see what is wrong erases ALL of your information so that you essentially have to start over. After finally giving up on the online method, I called Kajeet customer service and was on the phone for another 20+ minutes, basically REPEATING all the info. I had just tried to complete twice online. After all of this, the agent says that the DEC id number of the phone is causing trouble and he has to create a “Trouble Ticket” for an engineer to look at the phone. He tells me that will take 24-48 hours to figure out. Note: This phone was purchased BRAND NEW from Amazon.com So, the bottom line is that if you do not mind paying lots of fees (and even hidden fees) to this company, as well as putting up with wasting an enormous amount of time trying to activate it, then this can be your phone! Buyer beware!

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  2. Kaii says:
    4 of 4 people found the following review helpful
    5.0 out of 5 stars
    HAD SERVICE OVER A YEAR NOW, April 15, 2010
    By 
    Kaii (Kansas City, MO) –

    This review is from: Sanyo Katana II Prepaid Phone, Pink (Kajeet) (Wireless Phone Accessory)

    My daughter is 13 and has had Kajeet service for over a year now.
    I am writing this in regards to the post about hidden fees.

    The contract and reading material on Kajeet’s website does mention the .32 a day charge IF you aren’t signed up with a PAK. I am signed up with a PAK and have no extra fees (21.95 a month) My daughter LOVES her Rumor phone & I can monitor or shut the phone down whenever I see fit. Just wonderful.

    I have had a few customer service issues. But, nothing major that wasn’t worked out. I also wish Kajeet would get a better selection of phones. Kids want the latest & greatest….no touch screen. Come on Kajeet.

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